Get in touch

A real person picks up the phone during business hours. No call center, no overseas hand-off, no auto-attendant tree. The line goes to our dispatch team in Gaithersburg, the same team that runs every move from quote to walk-through. Outside hours, leave a voicemail or send an email and a coordinator returns the message first thing the next business day.

For a moving quote, the fastest path is the online quote form: it walks you through home size, origin and destination, packing scope, and any building access constraints. A preliminary written estimate hits your inbox in under a minute, with a link to your personal quote builder where you can submit inventory and lock in the binding final price. The phone works fine too, especially for last-minute moves or questions about COIs, freight elevator coordination, and D.C. DDOT permits.

For everything else (status updates on a booked move, damage claims, follow-up after a completed job, vendor and partner inquiries, careers, press), email is the right channel. We read every email and route it to the person who can actually answer rather than bouncing it through a help desk.

We are headquartered in Gaithersburg, Maryland with a climate-controlled storage facility on site. Our service footprint covers Maryland, Washington D.C., Virginia, and West Virginia's Eastern Panhandle. We hold USDOT 4539918 and MC 1801440 interstate operating authority, which means we are also licensed to handle out-of-state moves anywhere in the continental United States.

Our dispatch model is single-location, not multi-branch. The crew that arrives on move day is the same crew you booked, dispatched from one HQ. We do not broker jobs to third-party carriers or sub-contract local crews from other moving companies. The Blue Crab name on the truck on move day is the name you booked with.